Frequently Asked Questions
Find answers to common questions about our products, services, and policies
What types of electronics do you sell?
We sell a wide range of electronics including Arduino boards, ESP32, sensors, modules, 3D printers, filaments, power electronics, and electronic components like resistors, capacitors, and transistors.
ProductsDo you deliver across Kenya?
Yes, we offer nationwide delivery across Kenya from Nairobi to Kisumu, Eldoret to Malindi, and everywhere in between. Delivery times vary by location.
ShippingWhat is your return policy?
We do not accept returns or exchanges on any products. All sales are final. Please review product details carefully before purchasing.
PolicyWhat payment methods do you accept?
We accept Cash, Credit Card, Debit Card, Mobile Money (M-Pesa), and Bank Transfer. Contact us for more details.
PaymentWe sell a wide range of electronics including Arduino boards, ESP32, sensors, modules, 3D printers, filaments, power electronics, and electronic components like resistors, capacitors, and transistors.
ProductsYes, we offer nationwide delivery across Kenya from Nairobi to Kisumu, Eldoret to Malindi, and everywhere in between. Delivery times vary by location.
ShippingWe do not accept returns or exchanges on any products. All sales are final. Please review product details carefully before purchasing.
PolicyWe accept Cash, Credit Card, Debit Card, Mobile Money (M-Pesa), and Bank Transfer. Contact us for more details.
PaymentWe are located at Kona Ya Shimanzi, Mombasa, Kenya. Visit us for expert advice and hands-on support.
StoreWe are open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. We are closed on Sundays.
StoreYes, we offer professional 3D printing services for prototyping, models, and custom parts. We work with PLA, ABS, PETG, and TPU materials.
ServicesYou can reach us on WhatsApp at +254757331204 for quick support and inquiries.
Supporthello
GeneralAll products are thoroughly tested before shipping. If you receive a faulty product, please contact us immediately for assessment.
PolicyYes, we offer technical support for products purchased from us. Contact us via phone, WhatsApp, or email for assistance.
SupportShipping costs vary based on location. Contact us for a quote or check the shipping policy page for detailed rates.
ShippingYes, we stock a wide variety of official Arduino boards and compatible alternatives.
ProductsYes, you can pick up your order at our physical store location. Simply place your order and select "Store Pickup" at checkout.
StoreAll products come with a 14-day warranty against manufacturing defects. Please contact us for warranty claims.
PolicyYes, we stock various models of Raspberry Pi including Pi 4, Pi 3, and Pi Zero.
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